Lack of space has always been a challenge for the turnaround operation at Frankfurt Airport, especially since the return areas and the service areas are a good distance apart. An innovative and efficient process is therefore a vital requirement.
arwe has been present at Frankfurt for over twenty years and therefore has a well-established personnel and technical infrastructure. The intimate knowledge and extensive expertise arising from this, plus the resulting added value has convinced the Avis Budget Group to award arwe the contract for what is one of its biggest stations in Europe.
Services provided include check-in via Pearl, exterior and interior cleaning, management of vehicle availability on the ready line, the registration of new vehicles and the management of sellers. arwe Central Regional Manager, Alexis Xanthopoulos, and his team in Frankfurt have made extensive preparations for the transition to ensure a smooth and trouble-free start.
The greater Frankfurt area is rapidly developing into the foremost Car Rental service area for the arwe group. Volumes of half a million transactions each year, plus the complexity of the processes illustrate the high demands placed on the service centres. Arwe’s personnel and technical infrastructure and its closely co-coordinated processes bring significant economic benefits for their customers.